Shipping Policy

Shipping Policy

Thank you for shopping at Austrendzia. We strive to provide you with an exceptional shopping experience and efficient shipping service. Please review our shipping policy carefully before placing your order.

 

Shipping Methods:

We offer standard shipping for all orders within AUS. Shipping costs are calculated at checkout based on the weight and destination of your order. 

 

Processing Time:

Orders are typically processed & dispatched within 1- 3 business days after payment confirmation. Please note that during peak seasons, such as sales events or new collection launches, processing times may be longer due to the high volume of orders.We appreciate your patience and understanding during these times.

However, If your order was placed more than 5 business days ago and there is still no information on delivery, contact us.

 

Shipping Times:

Once your order has been dispatched, delivery times vary depending on your location and the shipping method selected. This can vary from 6 to 11 business days.Please keep in mind that processing and shipping times may increase during specific collection launches, holidays, and other peak seasons.

 

Contact note :

We count on your patience and understanding if something does not go as expected, we are always here to help and your satisfaction is our priority!

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at info@austrendzia.com

 

Thank you for choosing Austrendzia for your fashion needs.